Updated October 18, 2026 · LootCue Editorial Team
Plaza Japan vs POP MART
Plaza Japan
Higher score in this comparison
POP MART
Where Plaza Japan and POP MART differ
| Compare | Plaza JapanReviewSee alternativesSee alternatives | POP MARTReviewSee alternativesSee alternatives |
|---|---|---|
| Brand or store | Store | Brand |
| Price from | €3.60Lower | €11 |
| Return window | 7 days | 15 daysHigher |
| Markets | AU, GB, NZ, SG, US | US, CA |
| Officially licensed only | Yes | Not confirmed |
Same on both: Pre-orders (Yes).
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Key differences
- Plaza Japan scores higher overall: 9.3 vs 9.0.
- Price from is lower at Plaza Japan: €3.60 vs €11.
- Return window is higher at POP MART: 15 days vs 7 days.
- Support channels: only Plaza Japan offers Phone.
- Support channels: only POP MART offers Chat.
- Products: only Plaza Japan offers Scale figures, Prize figures, Chibi figures.
- Products: only POP MART offers Designer toys, Blind boxes.
- Franchises: only Plaza Japan offers Sci fi.
- Franchises: only POP MART offers Harry potter, Disney.
- Markets: only Plaza Japan offers AU, GB, NZ.
Our verdict on each
Plaza Japan
Plaza Japan is a Japanese collectibles and model retailer. Its catalogue examples include a Takara Tomy BEYBLADE X set, a Blokees Flash plastic model and a Good Smile Company Void figure. These listings show the range of collectible formats available to compare.
POP MART
POP MART suits fans who know the characters they want and are comfortable with blind box surprises rather than choosing the exact figure in advance. Entry cost starts at €11 on a listed blind box line, and the after-sales window is 15 days from the delivery date.
Score breakdown
| Area | Plaza Japan | POP MART |
|---|---|---|
| Cost | 9.8Higher | 8.8Entry pricing starts at €11 on a listed blind box, and free shipping thresholds run €59 to €109 depending on zone. |
| Offer | 8.9 | 9.2HigherLicensed lines span anime, video games, marvel and more, preorders show a ship date, and loyalty points return on spending. |
| Trust | 9.1 | Not confirmed |
The numbers side by side
| Fact | Plaza Japan | POP MART |
|---|---|---|
| Price from | €3.60 | €11 |
| Return window | 7 days | 15 days |
Availability and regulation
| Country | Plaza Japan | POP MART |
|---|---|---|
| Headquarters | Japan | Hong Kong |
How they place
| Ranking | Plaza Japan | POP MART |
|---|---|---|
| Anime figures | 17 of 47 | 27 of 47 |
| Statues, action figures and collectibles | 25 of 64 | 37 of 64 |
| Blind boxes and designer toys | 15 of 48 | 28 of 48 |
| Japanese snack and mystery boxes | 5 of 20 | 10 of 20 |
What we checked
Plaza Japan
- plazajapan.com: 11 facts, checked October 1, 2026
POP MART
- popmart.com: 10 facts, checked October 1, 2026
Every fact side by side
| Fact | Plaza Japan | POP MART |
|---|---|---|
| Products | Scale figures, Prize figures, Action figures, Vinyl figures, Chibi figures, Statues, Model kits, Plush | Designer toys, Blind boxes, Plush, Action figures, Statues, Vinyl figures |
| Franchises | Anime, Video games, Marvel, Dc, Star wars, Sci fi | Anime, Video games, Marvel, Dc, Star wars, Harry potter, Disney |
| Legal entity | Not confirmed | Pop Mart Hong Kong Limited |
| Headquarters | Japan | Hong Kong |
| Founded | 2004 | Not confirmed |
| Support channels | Email, Phone, Help centre | Email, Chat, Help centre |
Fandom merchandise stores
| Fact | Plaza Japan | POP MART |
|---|---|---|
| Departments | Figures, Anime merch, Manga, Plush, Game merch, Japanese snack boxes | Figures, Mystery boxes, Plush |
| Free delivery threshold | Not confirmed | €59 to €109 |
| Loyalty scheme | Not confirmed | Yes |
Trading card shops
| Fact | Plaza Japan | POP MART |
|---|---|---|
| Card games | Pokemon, Yugioh, One piece, Lorcana, Digimon | Not confirmed |
Where each stands against the rest
| Fact | Plaza Japan | POP MART | Median |
|---|---|---|---|
| Price from | €3.60lowest quarter | €11above the median | €6.95 |
| Return window | 7 dayslowest quarter | 15 daysbelow the median | 30 days |
Median across 51 listed brands.
Pros and cons
Plaza Japan
Pros
- A Takara Tomy BEYBLADE X BX-53 All-in-One Set is listed.
- A Blokees DC Legend Edition Flash plastic model is listed.
- A Good Smile Company POP UP PARADE SP Void figure is listed.
POP MART
Pros
- Entry price sits at €11 on a listed Sanrio plush pendant blind box, so a first order can be a small spend.
- Preorder lines exist, and the estimated ship date is shown on the product page at the time of purchase.
- Spending earns loyalty points that redeem through the VIP scheme, so repeat buys give something back.
Cons
- Support runs on email, chat and help centre, with no phone line offered and a reply only after a waiting period.
- After-sales service is limited to 15 days from the delivery date in the order record, so a sealed box left unopened loses window.
- Terms are read under the law of Hong Kong rather than the buyer's local law.
Who each suits
Plaza Japan
Who it suits
- Shoppers looking across several collectible formats in one retailer catalogue.
POP MART
Who it suits
- Collectors who follow named franchises and want plush, vinyl and blind box versions of the same property.
- Buyers who decide quickly, since after-sales service runs 15 days from delivery.
- Shoppers in the US and Canada who add a few items to reach free shipping.
Who should look elsewhere
- Anyone who wants a specific piece chosen for them, since much of what it sells is blind box and series listing.
- Shoppers outside the US and Canada, who fall outside the shipping coverage listed.
- Anyone who wants a long returns cushion, since the after-sales clock is 15 days from delivery.
Country by country
| Country | Plaza Japan | POP MART |
|---|---|---|
| Canada | No | Yes |
| United States | No | Yes |
Questions about each
POP MART
How much do POP MART figures cost?+
A listed Sanrio Characters Fall Asleep plush pendant blind box is €11, so a first order can be a small spend. Prices are set per product listing rather than behind a single entry plan, and what a listing charges covers that one series. Statues and larger pieces sit above that entry point rather than at it.
When does delivery become free?+
Free shipping applies once an order passes a threshold that changes by shipping zone, so the same basket can qualify in some markets and fall short in others. The levels sit well above an entry-priced item at €11, which is why single-item orders rarely travel free.
Which countries does POP MART ship to?+
The US store's shipping policy lists coverage for the United States and Canada. Orders placed on that storefront are handled for those destinations, and which zone a parcel lands in decides both what delivery costs and when free shipping begins. Buyers in other markets are not covered by that policy, so an address elsewhere is worth checking before filling a basket.
Can I return a figure I do not want?+
After-sales service can be applied for within 15 days from the delivery date shown in the order logistics record. The clock runs from delivery rather than the order date, so transit time counts in the buyer's favor while sealed boxes left unopened do not extend it. Requests go in by email, online chat or the help centre, and a reply follows after a waiting period.
Other options to compare
Other matchups
Plaza Japan
POP MART