Solaris Japan review

Updated October 1, 2026 · LootCue Editorial Team · Facts checked October 1, 2026

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Our verdict

Solaris Japan suits fans who know the release they want, can pay a pre-order the moment they place it, and will open the parcel on arrival. One listed figure is priced at $19.24, and an approved return must go back within 7 days after delivery, so decide early on both ends.

Key facts

Best for
Fans who already know what they want and can pay a pre-order the moment they place it.
Brand or store
Store (Source, checked October 1, 2026)
Pre-orders
Yes (Source, checked October 1, 2026)
Price from
$19.24 (Source, checked October 1, 2026)
Return window
7 days (Source, checked October 1, 2026)
Legal entity
Solaris Japan Co., Ltd. (Source, checked October 1, 2026)
Headquarters
Japan (Source, checked October 1, 2026)
Founded
2008 (Source, checked October 1, 2026)
Support channels
Email, Help-centre (Source, checked October 1, 2026)
Products
Scale figures, Action figures, Chibi figures, Prize figures, Plush, Statues, Model kits
Franchises
Anime, Video games, Marvel, Dc, Disney, Horror, Sci fi
Official website
solarisjapan.com

Fandom merchandise stores

Return window
7 days (Source, checked October 1, 2026)
Loyalty scheme
Yes (Source, checked October 1, 2026)
Pre-orders
Yes (Source, checked October 1, 2026)
Legal entity
Solaris Japan Co., Ltd. (Source, checked October 1, 2026)
Headquarters
Japan (Source, checked October 1, 2026)
Founded
2008 (Source, checked October 1, 2026)
Support channels
Email, Help-centre (Source, checked October 1, 2026)
Departments
Anime merch, Figures, Game merch, Plush, Posters and art

Trading card shops

Legal entity
Solaris Japan Co., Ltd. (Source, checked October 1, 2026)
Headquarters
Japan (Source, checked October 1, 2026)
Founded
2008 (Source, checked October 1, 2026)
Support channels
Email, Help-centre (Source, checked October 1, 2026)
Card games
Pokemon, Magic, Yugioh, One piece, Digimon
Products
Scale figures, Action figures, Chibi figures, Prize figures, Plush, Statues, Model kits

Apps and profiles

Elsewhere
TrustpilotX

Pros and cons

Pros

  • One listed figure is priced at $19.24, so a small piece makes an easy first order.
  • Scale figures, action figures and plush sit together, so a mixed wish list needs one trip.
  • A loyalty program with tiers gives regular buyers something to build up.
  • Card game players can add their game to a figure order instead of starting a second basket.

Cons

  • Pre-orders have to be paid when you place them, so the money is committed before the item ships.
  • An approved return must be sent back within 7 days after delivery, which leaves a tight inspection window.
  • Support runs on email and help centre only, so expect a written answer rather than a call.

Ready to try Solaris Japan?

Scored 8.6 / 10 by LootCue.

See alternatives

Who it suits

  • Collectors who already know the release they want and want it secured early with a pre-order.
  • Card game players who would rather add their game to a figure order than open a second one.
  • Buyers who open the parcel on the day it lands, since an approved return has 7 days after delivery to go back.

Who should look elsewhere

  • People who want to pay after an item ships rather than at the point of ordering.
  • Shoppers who need a long stretch to sit with a piece before deciding to send it back.

What it does well

Solaris Japan is quick at both ends of an order, and that is the trade-off to weigh. Pre-orders have to be paid at the point you place them, which suits a fan who already knows the release they want and wants it secured before the shelves empty. It does not suit someone who would rather wait, watch how a release is received by other buyers and decide afterwards. The return side runs on the same logic. An approved return has to be sent back within 7 days after delivery, and that clock starts the day the parcel lands rather than the day you make up your mind. In practice, open the box as soon as it arrives, check the paintwork, the seams and the pose under good light, and keep the packaging just in case. Buyers who do that keep their options open, while a box left in a cupboard for weeks has already lost them. Neither rule is unusual for imported goods, but both reward the same habit: decide early and check early.

Who runs it

The store runs as Solaris Japan Co., Ltd., a company with its headquarters in Japan, and it says it was founded in 2008 in Tokyo. That matters for an overseas shopper: this is an international retailer set up to ship to buyers outside the country, so the catalogue and the checkout are built around a cross-border order rather than a local visit. Support comes by email or through the help centre, so keep your order number in front of you before you write. A question about a pre-order payment, a delivery date or a return is far easier to sort when the store can find the order straight away, and a written answer gives you something to quote back if the reply leaves you unsure.

How Solaris Japan compares

Frequently asked questions

How much is a figure at Solaris Japan?+

One piece in the figure collection is priced at $19.24, which makes a small item an easy first order rather than a big decision. Prices move with stock and with the maker behind each piece, so check the listing for the exact item before you commit. Starting with something small is the low-risk way to test the store.

Do I pay for a pre-order straight away?+

Yes, pre-orders have to be paid when you place them, so the money leaves your account at ordering rather than on dispatch. That suits a fan who already knows the item and wants it secured early. On a piece listed at $19.24 the commitment is small, while a larger release asks for more up front.

How long do I have to send a return back?+

Once a return is approved, you have 7 days from delivery to get the item back to the store, so check it over the day it arrives and hold on to the packaging. If that window passes, the store has nothing further it can do with the request. Speed matters more here than anywhere else in the order.

What kinds of pieces can I buy?+

One catalogue covers scale figures, action figures, chibi figures and more, so everything you need sits in the same place. You can move from a small display piece to a large statue or a build-it-yourself model, and add plush or other goods to the same order instead of starting a second basket.

Which card games are sold on the site?+

The trading card side lists Pokémon, Magic: The Gathering, Yu-Gi-Oh! and more, so the popular Japanese card games sit next to a Western trading card classic. A figure order and a card order can share the same checkout, which saves a second delivery to track and one more set of details to type in.

Which franchises do the figures cover?+

The range reaches anime, video games, Marvel and more properties, so a buyer chasing a Japanese series and a buyer after a Western screen property browse the same shelves. Mixing the two in one order is practical, because the store handles the whole basket rather than splitting it across stores.

Who runs Solaris Japan?+

The operator is Solaris Japan Co., Ltd., headquartered in Japan, and the company says it was founded in 2008 in Tokyo. It works as an international retailer, so the catalogue and the checkout are set up for buyers ordering from outside the country rather than for a walk-in visit.

Sources

Compiled from 8 source pages, checked October 1, 2026. We did not open an account.

Solaris Japan

Fans who already know what they want and can pay a pre-order the moment they place it.

8.6/10See alternatives

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