whokeys review
Updated October 1, 2026 · LootCue Editorial Team · Facts checked October 1, 2026
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Our verdict
Whokeys suits gamers who want digital codes without a checkout fee added at the point of sale. Codes are emailed by an automated system shortly after payment, and the catalogue reaches PC, PlayStation, Xbox and more, with a refund or replacement promised when a key will not redeem.
Key facts
- Best for
- Gamers buying digital keys and gift cards for desktop and console without a checkout fee.
- Buyer protection
- Yes (Source, checked October 1, 2026)
- Instant delivery
- Yes (Source, checked October 1, 2026)
- Region lock shown
- Yes (Source, checked October 1, 2026)
- Checkout service fee
- No (Source, checked October 1, 2026)
- Markets
- US, GB, DE, FR, ES, IT, CZ, PL, JP, KR, TW, PT, BR, AU, CA (Source, checked October 1, 2026)
- Legal entity
- MEDIAMZ CO.,LTD (Source, checked October 1, 2026)
- Headquarters
- United Kingdom (Source, checked October 1, 2026)
- Support channels
- Email, Chat, Help-centre (Source, checked October 1, 2026)
- Products
- Game keys, Gift cards, Dlc, Bundles
- Platforms
- Pc, Playstation, Xbox, Switch, Mobile
- Store type
- Authorised reseller
- Payment methods
- Card, Paysafecard
- Official website
- whokeys.com
Apps and profiles
- Elsewhere
- Trustpilot
Pros and cons
Pros
- Codes are emailed by an automated system within minutes of payment, so a key reaches your inbox while you are still shopping.
- Game codes are sent by email without any charge, so nothing is added at checkout to change the price you compared.
- The shop sells game keys, gift cards, DLC and more, so add-on content and bundles come from the same checkout as the key itself.
- A key that cannot be redeemed as usual is refunded in full, or replaced once the store has looked at the problem.
Cons
- Support runs on email, chat and help centre, so a problem that needs somebody on the phone has nowhere to go.
- Buyer protection can mean the store examines the problem before a replacement key goes out, so a fix is not always immediate.
Ready to try whokeys?
Who it suits
- Players who want a digital key or a gift card without a fee bolted onto the price.
- Console and desktop gamers who would rather cover several platforms with one seller.
- Shoppers who would rather settle with a voucher than enter card details for a key.
Who should look elsewhere
- Buyers who want a problem settled by phone rather than in writing.
- Shoppers whose budget needs payment options beyond card and Paysafecard.
What it does well
Whokeys keeps the money side simple and the delivery side quick. Game codes are sent by email without any charge, so nothing is added at the point of sale to change the price you set out to compare. The help centre says keys usually arrive within minutes, sent by an automated system once payment has cleared, and nothing is posted to your door. Product pages carry a worldwide region, which suits buyers who are not tied to one country. If a key cannot be redeemed as usual, the store promises a full refund, or examines the problem and sends a replacement key.
Who runs it
The store is run by MEDIAMZ CO.,LTD, which lists an address in the United Kingdom. That name is the one that stands behind a purchase, so there is a company to point at when a code misbehaves. Help runs three ways: a ticket by email, a live chat window and a self-serve help centre. A ticket gives you a written trail for anything that needs following up over days, live chat suits a problem you want to raise straight away, and the help centre holds the routine answers.
How whokeys compares
Plarium
Useful when you want to weigh a second storefront before committing to a bundle or an add-on.
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Humbrol GB
GGPick
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Perfect World RU
Norns
Frequently asked questions
Does Whokeys add a fee at checkout?+
No. Game codes are sent by email without any charge, so no fee is added at the point of sale to change the price you compared. What a product page shows is what a card is charged, which keeps a comparison against another store fair. Nothing is posted, so there is no delivery charge either.
How quickly do I get a key after paying?+
The help centre says keys are usually sent within minutes by an automated system once payment has cleared. Delivery lands by email, so it does not matter whether you are at home when the purchase completes. Keep an eye on the address on the account, since that is where the code arrives.
What happens if a key will not redeem?+
You are covered rather than passed to the publisher. If the key cannot be redeemed as usual, MEDIAMZ CO.,LTD promises a full refund, and where a replacement suits the problem better the store examines it first and sends a new key. The promise comes from the named company behind the site.
How can I pay at Whokeys?+
Payment runs through card and Paysafecard, and the store describes itself as an official PaymentWall partner for that flow. A Paysafecard voucher is one route alongside a card, which suits a buyer who would rather not hand over card details. The shop also sells its own gift cards, so topping up first is possible.
How do I get help if a code fails?+
There are three routes: a ticket by email, a live chat window and a self-serve help centre for the routine questions. Nothing is answered by phone, so anything urgent is worth raising in chat, while a ticket keeps the written trail if the issue continues. Delivery and refunds both come through the same desk.
Sources
- whokeys.com checked October 1, 2026
Backs: Markets, Platforms
“United States(English) - United Kingdom(English) - Germany(Deutsch) - France(Francais) - Spain(Espanol) - Italy(Italiano) - Czech - Poland - Japan - Korea - Taiwan - Portugal - Brazil - Australia -...”
- whokeys.com/about-us.html checked October 1, 2026
Backs: Headquarters, Legal entity, Payment methods, Products, Store type
“Address: UNIT G25 WATERFRONT STUDIOS 1 DOCK ROAD LONDON E16 1AH”
- whokeys.com/black-myth-wukong-steam-cd-key-global.html checked October 1, 2026
Backs: Region lock shown
“Region: Worldwide”
- whokeys.com/help-center.html checked October 1, 2026
Backs: Instant delivery, Support channels
“Usually your CD Keys will be sent in 5 minutes by our system after you pay.”
- whokeys.com/returnsrefunds.html checked October 1, 2026
Backs: Buyer protection
“If the game key cannot be redeemed as usual, we will make a full refund our sent a replacement key after an examination of the problem.”
- whokeys.com/thetermsofservice.html checked October 1, 2026
Backs: Checkout service fee
“Game codes are sent via email without any charge.”
Compiled from 6 source pages, checked October 1, 2026. We did not open an account.
whokeys
Gamers buying digital keys and gift cards for desktop and console without a checkout fee.