Updated October 1, 2026

What is Buyer protection?

In short

A stated refund or replacement promise when a code fails to work, and what it excludes.

Buyer protection is a store's written promise to refund or replace a code that does not work as advertised. The promise matters most where codes carry the most risk, since a region lock or an already-redeemed code can look identical to a faulty one. Read what the promise excludes, and keep your order reference, because a claim usually starts there.

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