Entertainment Earth review
Updated October 1, 2026 · LootCue Editorial Team · Facts checked October 1, 2026
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Our verdict
Entertainment Earth suits fans buying figures, statues and other collectibles together, with a return window of 90 days on most unused items. Collectors chasing a specific release can order ahead before it ships and pay later, while the United States base means parcels travel a long way for readers elsewhere.
Key facts
- Best for
- Fans who order ahead of a release and want time to decide on a return.
- Return window
- 90 days (Source, checked October 1, 2026)
- Free delivery threshold
- $79 (Source, checked October 1, 2026)
- Pre-orders
- Yes (Source, checked October 1, 2026)
- Headquarters
- United States (Source, checked October 1, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked October 1, 2026)
- Departments
- Figures, Plush, Posters and art
- Official website
- entertainmentearth.com
Figures and collectibles
- Brand or store
- Store (Source, checked October 1, 2026)
- Pre-orders
- Yes (Source, checked October 1, 2026)
- Return window
- 90 days (Source, checked October 1, 2026)
- Headquarters
- United States (Source, checked October 1, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked October 1, 2026)
- Products
- Action figures, Vinyl figures, Statues, Model kits, Plush, Replicas
- Franchises
- Anime, Video games, Marvel, Dc, Star wars, Disney, Horror
Pros and cons
Pros
- A return window of 90 days covers most unused, unopened items.
- Ordering ahead lets you reserve a release before it ships and pay afterwards, so a launch does not slip past.
- Free delivery starts at $79, so a larger order travels without a shipping line.
- Help is reachable by phone, live chat or email, so a question can go to a person rather than a form.
Cons
- Returns ask for items to be unused and unopened, so anything opened sits outside the 90-day window.
- Free delivery needs a $79 basket, so a single collectible still carries a shipping charge.
- The company is based in the United States and quotes in US dollars, so readers far from that base wait longer for a parcel.
Ready to try Entertainment Earth?
Scored 8.8 / 10 by LootCue.
Who it suits
- Fans chasing a specific release, since an order ahead of launch holds a place before the item ships.
- Collectors filling a shelf who want figures, statues and plush in one basket, since free delivery starts at $79.
- Buyers who build their cart before release day rather than after, because payment on an early order waits.
Who should look elsewhere
- Collectors who buy straight from one maker, since a store here mixes several brands.
- Shoppers who open a figure and then change their mind, since returns ask for items back unused and unopened within 90 days.
Core features
Returns run on a 90-day window counted from the day a shipment is received, and the store asks for most items to come back unused and unopened. Ordering ahead is the other feature worth planning around: an item can be secured before its release and paid for afterwards, so a drop does not have to be missed. Both reward a buyer who wants breadth and time to decide.
The company behind it
Entertainment Earth is based in the United States and quotes its prices in US dollars, which matters for a reader paying in another currency. Help runs through email, chat, phone and more, so a question about an order ahead of release or a return can go to a person rather than sit in a form. Everything is handled from that single base.
How Entertainment Earth compares
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Frequently asked questions
How long do I have to send an item back?+
Most unused, unopened items can go back within a 90-day window counted from the day your shipment is received. That gives a buyer time to check the piece against the listing and still send it back if it is not right. Opened collectibles sit outside what the store asks to be returned.
Can I reserve something before it releases and pay later?+
The store takes orders on pieces that have not shipped yet and lets payment wait until after release. That suits a fan who knows something is coming and does not want to miss the first run. If the plan changes, a 90-day return window still applies to an unused, unopened item.
When does delivery become free?+
Free delivery starts at $79, so one figure or a small gift order still carries a shipping charge. Buyers filling a shelf often reach the threshold by ordering a few pieces in one go, which also means one parcel to open instead of several. Larger orders are where the threshold pays off.
What kind of merchandise can I buy?+
The range covers action figures, vinyl figures, statues and more, so a shelf can be filled from one order rather than pieced together across shops. Buyers who want display pieces and small additions side by side have both covered. Whatever the item, the return clock starts when the parcel reaches you.
Which properties does the store cover?+
Listings cover anime, video games, marvel and more, spanning screen, comic and game properties. That means a fan of one of those worlds can browse by franchise instead of searching item by item. Readers planning a shelf around something outside that set may need to check elsewhere first.
How is the catalogue organised?+
Browsing is grouped into figures, plush and posters and art sections, so a long catalogue narrows quickly before you open any product page. That suits a shelf that mixes loose pieces with wall pieces, because the sections sort by what you want rather than by maker. Reading a product page then tells you whether the piece is the one you had in mind.
Where is the store based, and what currency are prices in?+
Entertainment Earth is based in the United States and quotes prices in US dollars, which is worth keeping in mind if your money is something else. Orders travel from that base, so readers far from it plan for a longer wait than a shop in their own country would take. Delivery becomes free at $79.
Sources
- entertainmentearth.com checked October 1, 2026
Backs: Franchises, Products, Brand or store
“Transformers (473) Star Wars (714) Marvel (484) Batman (354) One Piece (595) Godzilla (320) DC Comics (303) Dragon Ball (436) Spider-Man (332) Teenage Mutant Ninja Turtles (320) Horror (359)...”
- entertainmentearth.com checked October 1, 2026
Backs: Free delivery threshold, Headquarters, Pre-orders, Departments, Support channels
“Free Shipping on $79+”
- entertainmentearth.com/help/kb/returns/hassle-free-90-day... checked October 1, 2026
Backs: Return window
“you are welcome to return most unused/unopened items sold by Entertainment Earth within 90 days from the receipt of your shipment”
Compiled from 3 source pages, checked October 1, 2026. We did not open an account.
Entertainment Earth
Fans who order ahead of a release and want time to decide on a return.