BANDAI SPIRITS review
Updated October 1, 2026 · LootCue Editorial Team · Facts checked October 1, 2026
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Our verdict
BANDAI SPIRITS suits fans tracking new figure releases closely, with pre-orders opening ahead of each launch. The business is based in Japan, where it was founded in 2018, so buyers further afield plan around shipping and release timing when a new item lands.
Key facts
- Best for
- Fans who want to order new figure releases the moment a pre-order opens.
- Brand or store
- Brand (Source, checked October 1, 2026)
- Pre-orders
- Yes (Source, checked October 1, 2026)
- Markets
- JP, US, TW, HK, MO, SG, AU, NZ, PH, MY, TH, CN (Source, checked October 1, 2026)
- Legal entity
- BANDAI SPIRITS CO., LTD. (Source, checked October 1, 2026)
- Headquarters
- Japan (Source, checked October 1, 2026)
- Founded
- 2018 (Source, checked October 1, 2026)
- Support channels
- Help-centre (Source, checked October 1, 2026)
- Products
- Action figures, Prize figures, Statues, Model kits, Plush
- Franchises
- Anime, Video games, Marvel, Dc, Star wars, Horror, Sci fi
- Official website
- bandaispirits.co.jp
Apps and profiles
Pros and cons
Pros
- Pre-orders open ahead of each launch, so a fan of a specific figure can secure it before the release date arrives.
- Regional store pages cover 12 countries including Japan, the United States and Taiwan, giving buyers in those markets a local route to the same releases.
- The site is run by BANDAI SPIRITS CO., LTD., so the company behind a release, its pre-order date and its after-sales contact share one name.
- Founded in 2018 and based in Japan, the company publishes its release announcements and pre-order dates on its own pages.
Cons
- BANDAI SPIRITS CO., LTD. is headquartered in Japan, so an order placed elsewhere travels as a cross-border shipment.
- Pre-orders open on an announcement date, so a fan who hears about a release late waits for the next chance to order it.
- The store sets its own release schedule, so a buyer planning around a shop's in-stock date has to read the announcement first.
Who it suits
- Fans who follow particular figure lines and want to place an order the moment a release is announced.
- Buyers in the Asian, Pacific and US markets the regional store pages serve.
- Collectors who are happy reading product announcements published by the company itself.
Who should look elsewhere
- Shoppers who want to talk to a person on the phone or in a live chat before ordering.
- Fans who need a translated product description in English at the point of purchase.
Who runs it
The store is run by BANDAI SPIRITS CO., LTD., the legal company that carries the BANDAI SPIRITS name, with its headquarters in Japan. It was founded in 2018, and its site is organised around release announcements for collectible figures rather than a browsable catalogue of every past line. That means the same company name appears on the pages that set pre-order start dates, on the pages that describe a release and on the pages that handle questions afterwards, so an order can be traced back to a single source. After buying, a question about an order reaches the company through its own help centre. For a buyer, the practical points to hold on to are the home market a parcel ships from, the announcement that opened a pre-order and the company named on the order form.
How BANDAI SPIRITS compares
8.4 vs 9.3Plarium
8.4 vs 9.2- 8.4 vs 9.3
8.4 vs 9.3
8.4 vs 9.2
8.4 vs 9.2
8.4 vs 9.2
8.4 vs 9.0
8.4 vs 8.9
Starforged
Crossout
Star Stable
War Thunder
Enlisted
Inn.games EU
Humbrol GB
GGPick
Woodestic
Perfect World RU
Norns
Vertexhub
Where BANDAI SPIRITS is available
- Available
- Australia, China, Hong Kong, Japan, Macao, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, United States
Countries from the brand (Source, checked October 1, 2026)
Frequently asked questions
Who runs the BANDAI SPIRITS store?+
The store belongs to BANDAI SPIRITS CO., LTD., the legal company that carries the BANDAI SPIRITS name. It was founded in 2018 and runs its own product pages, so the announcement for a release, the date it opens for pre-order and the party handling a question afterwards all trace back to the same company.
Where is the company based?+
BANDAI SPIRITS CO., LTD. has its headquarters in Japan. For a buyer elsewhere that matters in practical ways: the parcel travels as a cross-border shipment, delivery time sits outside the buyer's control, and questions about an order go to a support team on the other side of that border.
Can I pre-order a new figure before it launches?+
New figure releases open for pre-order on the date given in the announcement, and BANDAI SPIRITS CO., LTD. posts those dates on its own product pages. A fan who wants a specific item normally orders inside that window, since the next chance to buy tends to come with the following release rather than a restock.
Does the store serve my country?+
Regional pages cover a set of Asian and Pacific markets as well as the United States, while the company itself sits in Japan. Buyers outside those pages order from the home market and pay international shipping, so the delivery estimate on the product page is the number to plan around.
What help do I get after ordering?+
Questions after ordering go to the support centre run by BANDAI SPIRITS CO., LTD., reached through the link published on the site. Having the order number and the announcement date for the release to hand speeds up an answer, particularly for a pre-order that has already entered the shipping process.
How long has BANDAI SPIRITS been trading?+
BANDAI SPIRITS CO., LTD. was founded in 2018 and its site carries current release announcements for collectible figures. A collector looking for an older piece from a past line should check the product pages for that release rather than assume a back catalogue is still open.
Who is this store for?+
The store suits fans who follow particular figure lines and want to order when a release is announced, plus buyers in the markets its regional pages cover outside Japan. It suits less well shoppers who want phone help or a translated product description before they commit.
Where do release dates come from?+
Dates come from BANDAI SPIRITS CO., LTD., which announces each release on its own product page together with the time its pre-order opens. A buyer shopping around release-day availability should read that announcement first, since a shop listing may not match what the maker has published.
Sources
- p-bandai.jp/page/return checked October 1, 2026
Backs: Markets
“Premium Bandai is International! Purchase PREMIUM BANDAI products from your regions below. Taiwan / Hong Kong S.A.R. Macau S.A.R / Singapore / U.S.A / Australia / New Zealand / Philippines / Malaysia...”
- tamashiiweb.com/notice checked October 1, 2026
Backs: Franchises
- bandaispirits.co.jp checked October 1, 2026
Backs: Pre-orders, Support channels
“【ウルトラアーツ】「S.H.Figuarts アントラー 60th Anniversary Edition」が登場！10/2 16時より予約受付開始！”
- bandaispirits.co.jp/about/3minutes checked October 1, 2026
Backs: Products
- bandaispirits.co.jp/about/organization checked October 1, 2026
Backs: Founded, Headquarters, Legal entity, Brand or store
“商号 株式会社BANDAI SPIRITS (英表記 BANDAI SPIRITS CO., LTD.)”
Compiled from 5 source pages, checked October 1, 2026. We did not open an account.
BANDAI SPIRITS
Fans who want to order new figure releases the moment a pre-order opens.