Big Fish Games review
Updated October 1, 2026 · LootCue Editorial Team · Facts checked October 1, 2026
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Our verdict
Big Fish Games suits players who want computer and phone games from the company that publishes them, with keys and a subscription club in a single place. The business behind the shop has traded since 2002, and a points programme rewards the buyers who come back.
Key facts
- Best for
- Players who want keys or a subscription club for computer and phone games from a single publisher.
- Loyalty scheme
- Yes (Source, checked October 1, 2026)
- Legal entity
- BFG Entertainment, Inc. (Source, checked October 1, 2026)
- Headquarters
- United States (Source, checked October 1, 2026)
- Founded
- 2002 (Source, checked October 1, 2026)
- Support channels
- Email, Help-centre (Source, checked October 1, 2026)
- Products
- Game keys, Game subscriptions
- Platforms
- Pc, Mobile
- Store type
- Publisher store
- Official website
- bigfishgames.com
Apps and profiles
- Elsewhere
- Wikidata
Pros and cons
Pros
- The business behind the shop was founded in 2002, so it has outlasted several shifts in how games are bought and sold.
- The terms name BFG Entertainment, Inc. in the United States, so a named company stands behind the checkout rather than an anonymous seller.
- A points programme runs alongside the club, so regular buyers collect something each time they come back.
- Computer and phone versions of a title sit under the same account, so a single login covers a laptop and a handset.
- Because the company publishes the games in the shop, a problem with a key goes to the studio that made the game.
Cons
- Order help runs on email and help centre, so a stuck purchase leaves you writing in rather than talking it through with someone.
- Titles cover pc and mobile, so a console library sits outside what this shop sells.
Who it suits
- Players who want computer and phone games gathered under the company that publishes them.
- Readers who would rather buy straight from a publisher than weigh listings across many shops.
- Regular buyers who will keep using the points programme.
Who should look elsewhere
- Players whose library sits on a console rather than a computer or phone.
- Shoppers who want a phone conversation before committing, since support answers by email and through a help centre.
Who runs it
Big Fish Games is run by BFG Entertainment, Inc., a company registered in the United States and trading since 2002. Because it publishes its own games, the shop, the game club and the points programme all belong to the same operator rather than passing you on to outside sellers. Support sits inside that same company: you write in by email or dig through the help centre in your account area, and that desk handles order problems, refunds and account questions as well as club and points matters. For a buyer, that matters because the company that sold you the game is also the one that answers when the key misbehaves, and there is no third-party desk to be passed along to.
How Big Fish Games compares
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Frequently asked questions
Who runs Big Fish Games?+
The shop is operated by BFG Entertainment, Inc., which is registered in the United States and publishes its own terms for purchases, the game club and the points programme. Because the same company runs the store and the games, a question about a key and a question about your account reach the same desk.
How long has the company behind the shop been trading?+
The company was founded in 2002 and still trades under the same name at checkout today. A business that has run for this long has watched its catalogue and its terms change many times, which is some comfort if you are handing over payment for a key you cannot yet play.
Can I buy a single game, or must I join the game club?+
You are not pushed into a club. The catalogue carries keys for individual titles alongside a subscription club, and BFG Entertainment, Inc. keeps separate terms for each. A player who wants a single title is not charged for a club they never use, and the club option stays there if you decide you want it later.
Do the games work on a computer and on a phone?+
The shop covers computer and phone versions of its titles, and the same login carries across both, so a game you start at your desk can follow you onto a handset. Purchases and progress sit with BFG Entertainment, Inc. rather than with a third-party launcher, which keeps your library attached to one account.
Is there a points or rewards programme?+
There is. BFG Entertainment, Inc. publishes terms for a points programme alongside its terms for purchases and its game club, so points form part of the deal rather than a vague promise. Players who buy regularly get more out of it than those who take a single title and drift away from the shop.
How do I get help if an order goes wrong?+
Support answers by email and through the help centre in your account area, and BFG Entertainment, Inc. handles order problems, refunds and account questions there. Keep your order number and account name to hand when you write, because the same desk also handles club and points matters tied to the same account.
Is this the right kind of shop if my games are on a console?+
Probably not. The catalogue covers computer and phone versions of its titles, so a console library sits outside what BFG Entertainment, Inc. sells here. If your games live on a console, a shop built around keys for computer and phone titles will leave you looking in the wrong place.
Sources
- bigfishgames.zendesk.com/hc/en-us checked October 1, 2026
Backs: Platforms
“Big Fish Games website PC & Mac games, purchases, and the Big Fish Game Club”
- en.wikipedia.org/wiki/Big_Fish_Games checked October 1, 2026
Backs: Founded
“The company was founded in 2002.”
- bigfishgames.com/company/terms.html checked October 1, 2026
Backs: Headquarters, Legal entity, Loyalty scheme, Products, Store type, Support channels
“121 Alhambra Plaza, Suite 1000 PMB1012 Coral Gables, FL 33134 USA”
Compiled from 3 source pages, checked October 1, 2026. We did not open an account.
Big Fish Games
Players who want keys or a subscription club for computer and phone games from a single publisher.