SQUARE ENIX review

Updated October 1, 2026 · LootCue Editorial Team · Facts checked October 1, 2026

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Our verdict

It rewards committed subscribers who try the free play period first, and it frustrates anyone who expects help by phone.

Key facts

Best for
A subscription MMORPG you can play on desktop or console.
Price model
Subscription (Source, checked October 1, 2026)
Plan price per month
$12.99 to $14.99 (Source, checked October 1, 2026)
Markets
JP, US, GB, DE, FR, IT, ES, CN, IN (Source, checked October 1, 2026)
Legal entity
SQUARE ENIX CO., LTD. (Source, checked October 1, 2026)
Headquarters
Japan (Source, checked October 1, 2026)
Founded
1975 (Source, checked October 1, 2026)
Support channels
Email, Chat, Help-centre, Community (Source, checked October 1, 2026)
Genres
Mmo, Rpg
Platforms
Pc, Playstation, Xbox, Switch
Official website
square-enix.com

Game subscriptions

Plan price per month
$12.99 to $14.99 (Source, checked October 1, 2026)
Markets
JP, US, GB, DE, FR, IT, ES, CN, IN (Source, checked October 1, 2026)
Legal entity
SQUARE ENIX CO., LTD. (Source, checked October 1, 2026)
Headquarters
Japan (Source, checked October 1, 2026)
Founded
1975 (Source, checked October 1, 2026)
Support channels
Email, Chat, Help-centre, Community (Source, checked October 1, 2026)
Services
Online multiplayer
Platforms
Pc, Playstation, Xbox, Switch

Apps and profiles

Pros and cons

Pros

  • A free play period comes with the Starter Edition and the Complete Edition, so you can judge the game before paying fees of $12.99 to $14.99
  • Coverage spans desktop and console, so one subscription reaches a laptop session and a console session alike
  • Access runs on a subscription, so play keeps going while you stay signed up instead of stopping after a payment
  • You can group with friends or play solo, so social sessions and quiet sessions both work

Cons

  • Telephone support is not among its support routes, which run on email, chat, help centre and community
  • The charge keeps running while you stay subscribed, so players who drop in occasionally pay for access they rarely use
  • Shooter and strategy titles are not among its genres, which sit in MMO and RPG

Ready to try SQUARE ENIX?

Scored 9.2 / 10 by LootCue.

Who it suits

  • Players who want a role playing world where progress asks for less grinding than usual
  • Subscribers ready to keep paying fees of $12.99 to $14.99 for as long as they keep playing
  • Players on console and desktop who like grouping with friends or taking on content alone

Who should look elsewhere

  • Players who rely on a telephone helpline, because phone support has been withdrawn
  • Readers after genres beyond the role playing this store showcases
  • Players who would rather weigh Activision or King before committing to a monthly subscription

Who runs it

Square Enix runs through SQUARE ENIX CO., LTD., which sits under a holding company with headquarters in Tokyo, Japan. Customer help runs over the internet, and telephone support has been withdrawn, so readers who expect to settle every account problem by phone should weigh that before they subscribe. One company handles the storefront, the billing and the help pages.

How SQUARE ENIX compares

Frequently asked questions

How much does Square Enix cost?+

Access runs on a subscription with fees of $12.99 to $14.99, set on the Final Fantasy XIV product page for the Entry and Standard editions. That charge recurs while you stay signed up, and the editions sit at different points inside that range. Readers who play in bursts should weigh how long they plan to keep playing against a running monthly cost.

Is there a free trial?+

Yes. Buyers of the Starter Edition and the Complete Edition receive a free play period, and the trial page promises progress with grinding kept to a minimum so results arrive sooner. Access then runs on a subscription, which makes the trial the cheapest way to learn whether you would pay those monthly fees later. Nothing is settled until the period ends.

Which platforms can I play on?+

Desktop and console builds run on the same subscription, so the monthly charge at $12.99 to $14.99 covers a laptop session and a console session alike. Console versions arrive as digital downloads rather than physical media, and the newer and previous generation machines are both named in the product details. Readers who move between a handheld evening and a home console weekend keep one payment.

Which regions can I play in?+

You confirm your region of residence at sign-up, and Square Enix serves 9 countries including Japan, the United States and the United Kingdom. The choices offered are Japan, North America, Europe and other PAL territories, and other Asian regions. Readers outside those areas should check availability and account rules before they pay anything, since the region you confirm shapes what you are shown.

Can I play with other people?+

Yes. The game is built around online multiplayer, so teaming up with friends and fighting solo are both normal ways to play. Group content suits players who enjoy shared goals, while solo play suits players who set their own pace and pick their own route through the world. The free play period lets you try each style before committing to monthly fees.

How does the subscription model work?+

Pricing uses a subscription, so access keeps running while you stay signed up instead of ending after one payment. Players who stop playing should cancel rather than assume access simply lapses, because the free play period granted with the Starter and Complete Editions runs out and billing follows.

What support can I get?+

Support for SQUARE ENIX CO., LTD. accounts runs over the internet, and telephone support has been withdrawn. Choosing a category on the support pages is the main route to an answer, with the wider community as a second place to search for answers other players have already posted. Readers who settle account problems by phone should check that change before they subscribe.

Sources

  • freetrial.finalfantasyxiv.com checked October 1, 2026

    Backs: Genres

    “Experience a new generation of MMORPG where grinding is kept to a minimum so you can enjoy more immediate results!”

  • na.finalfantasyxiv.com checked October 1, 2026

    Backs: Services

    “Team Up with Friends or Fight Solo”

  • na.finalfantasyxiv.com/product checked October 1, 2026

    Backs: Plan price per month, Platforms, Price model

    “FINAL FANTASY XIV Online: Entry 30 days $12.99; Standard 30 days $14.99”

  • square-enix.com checked October 1, 2026

    Backs: Markets

    “Please confirm your region of residence. Japan / North America / Europe and Other PAL Territories / Other Asian Regions”

  • support.na.square-enix.com checked October 1, 2026

    Backs: Support channels

    “Effective September 30, 2025, we will no longer offer phone support. Our support team is still available to reach via email and webchat by selecting one of the categories on this page. ... Official...”

  • hd.square-enix.com/eng/company checked October 1, 2026

    Backs: Headquarters

    “SQUARE ENIX HOLDINGS CO., LTD. with headquarters in Tokyo, Japan, is a holding company leading the Square Enix Group”

  • hd.square-enix.com/eng/company/outline.html checked October 1, 2026

    Backs: Founded

    “Established September 22, 1975”

  • square-enix.com checked October 1, 2026

    Backs: Legal entity

    “Japan - SQUARE ENIX CO., LTD.”

Compiled from 8 source pages, checked October 1, 2026. We did not open an account.

SQUARE ENIX

A subscription MMORPG you can play on desktop or console.

9.2/10See alternatives